Privacy Policy

Ta.Ank Jewels

Last updated: March 2026

At Ta.Ank Jewels, we value your trust and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and what rights you have as our customer. We have written this in plain, simple language because we believe you deserve to understand exactly how your information is handled.

By using our website (taankjewels.com) or placing an order with us, you agree to the practices described in this policy.

1. Who We Are

Ta.Ank Jewels is a partnership firm operating from Ahmedabad, Gujarat, India. For any privacy-related questions, you can reach us at support@taankjewels.com.

2. What Information We Collect

We collect the following types of information when you interact with us:

When you place an order:

  • Full name

  • Email address and phone number (including WhatsApp number)

  • Shipping and billing address

  • Payment information (processed securely — we do not store your card details)

When you browse our website:

  • Pages visited and products viewed

  • Device type, browser, and IP address

  • Cookies and browsing behaviour (see Section 7)

When you contact us:

  • Messages sent via WhatsApp, email, or our contact form

3. How We Use Your Information

We use your information only for legitimate business purposes:

  • To process and fulfil your orders

  • To send order confirmations, shipping updates, and delivery notifications

  • To respond to your questions or support requests

  • To send you marketing communications if you have opted in (you can opt out at any time)

  • To improve our website and understand how customers interact with our products

  • To comply with legal obligations under applicable Indian law, including the Digital Personal Data Protection Act, 2023 (DPDP Act)

We will never sell your personal data to third parties for their own marketing purposes.

4. Who We Share Your Data With

To operate our business, we work with trusted third-party service providers who may process your data on our behalf:

  • Shopify — our website and order management platform

  • Razorpay — our payment gateway (handles payment processing securely)

  • Interakt — our WhatsApp communication platform

  • Shopify Email — our email marketing platform

  • Meta (Instagram/Facebook) — for advertising, where we may use anonymised data to show relevant ads

  • Shipping and logistics partners — to deliver your orders

All third-party partners are required to handle your data securely and only for the purpose of providing their service to us.

5. Payment Security

We do not store your credit or debit card information on our servers. All payment transactions are processed securely through Razorpay, which is PCI-DSS compliant. Please refer to Razorpay's privacy policy for details on how they handle payment data.

6. How Long We Keep Your Data

We retain your personal data only for as long as necessary:

  • Order and transaction records: up to 7 years (as required under Indian tax law)

  • Marketing communications data: until you unsubscribe or opt out

  • Customer support records: up to 2 years after your last interaction

Once data is no longer needed, we delete or anonymise it securely.

7. Cookies

Our website uses cookies — small files stored on your device — to improve your browsing experience. Cookies help us remember your preferences, keep items in your cart, and understand how visitors use our site.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect how some parts of our website function.

8. Your Rights

Under the Digital Personal Data Protection Act, 2023 (DPDP Act), you have the following rights:

  • Right to access: You can request a copy of the personal data we hold about you

  • Right to correction: You can ask us to correct inaccurate or incomplete data

  • Right to erasure: You can request that we delete your data, subject to legal obligations

  • Right to withdraw consent: You can opt out of marketing communications at any time

  • Right to grievance redressal: You can raise a complaint with us and we will respond within 30 days

To exercise any of these rights, please contact us at support@taankjewels.com.

9. Children's Privacy

Our website and products are not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.

10. Links to Other Websites

Our website may contain links to third-party websites such as Instagram or payment platforms. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. When we make significant changes, we will update the 'Last updated' date at the top of this page. We encourage you to review this policy periodically.

12. Grievance Officer

In accordance with the Information Technology Act, 2000 and the DPDP Act, 2023, the name and contact details of our Grievance Officer are as follows:

Ta.Ank Jewels

Ahmedabad, Gujarat, India

Email: support@taankjewels.com

We will respond to all grievances within 30 days of receipt.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please write to us at support@taankjewels.com. We are always happy to help.

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Ahmedabad, Gujarat.